Cancellation Policy

Dear valued members, a friendly reminder:

New Clients

If it’s your first time at the studio, please arrive 10–15 minutes early so our coaches can introduce you to the reformer and understand your injury/exercise history before commencing class.

Current Clients

To help us keep classes running smoothly, we kindly ask for the following:

• Arrive at least 5 minutes early to class.

• If you need to cancel a class, please provide at least 3 hours' notice. Late cancellations will incur a cancellation fee.

Memberships

• All memberships require a 12-week minimum commitment.

• Membership suspensions are available for time away lasting more than 2 debit cycles.

Thank you for your cooperation in making our studio a positive and organised space for everyone!